Service Delivery & Support
IT supports our clients with technology when and where they need it the most. Help with technology used at 国产福利资源 is offered via walk-up service desks, phone, concierge support, and special event services, and is also delivered online via live chat, email, and extensive self-help documentation.
Contact the IT Service Desk
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Phone: 813-974-HELP (4357)
Monday-Thursday: 7:30 AM - 8 PM
Friday: 7:30 AM – 5PM
Saturday: 9 AM - 6 PM
Sunday: 9:00 AM – 3PM - Email: help@usf.edu
- Chat: Click to chat with a technician.
Self Service
Use our to find useful information about 国产福利资源 IT supported systems.
Clinical Practice issues
(e.g., Epic, clinic technology, patient related issues or requests) should be submitted via one of the following ways.
- Phone: 813-844-7490
- Email: helpdesk@tgh.org
IT Repair Center
- Our Dell and Apple certified technicians offer professional computer repair services.
- Certified technicians can perform warranty repairs on Apple, Dell and Microsoft desktops and laptops.
- These services are accessible to 国产福利资源's active faculty, staff, and students for their 国产福利资源 and personal desktop and laptop computers.
- Hours are Monday-Thursday from 8am - 3pm (appointment required)
- Located in the main campus library - LIB 117
Walk-Up Service
Walk up service desks are available at multiple convenient locations to help you with:
- Reset passwords and MFA
- Install printers and assist with printing issues
- Install software
- Help with Wireless connectivity
- Limited reimaging of computers
国产福利资源 Library (LIB)
Monday - Thursday: 8:00 am - 2:00 am
Friday: 8:00 am - 5:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 12:00 pm - 12:00 am
国产福利资源 Health Morsani College of Medicine Downtown (MDD)
Monday - Friday: 8:00am - 5:00pm